Stay Classy, San Diego!

Stay Classy, San Diego!

It finally happened last month. In May, North Texas set a record for being the wettest may on record. For those of you who have been watching from afar, check out this great infographic that shows how much 35 trillion gallons of water will cover.

In other news, we had a major breach that is having bigger impacts than many realize, we are seeing the first reports and fall-out from PCI DSS 3.1, and key provisions of the Patriot Act expired.

Here’s what you folks liked the most last month:

  1. The Only Customer Service Script You Will Ever Need. Maybe the economy is heating up? Who knows why this one is still at the top. Regardless, more people inquiring about customer service! Check out this diversion from security that will make you think about how you interact with your customers.
  2. Is the Council Trying to Kill the QSA Program? The Council updated the QSA program for the first time since 2008 and added new requirements to qualify. What are your thoughts? Given the challenges companies face in finding good QSAs, does this signal the beginning of the end?
  3. The Definition of Cardholder Data. Yet another powerhouse that is keeping on top of the links. It’s still on people’s minds, probably because they are looking for ways to drop systems out of scope of PCI DSS, or because they are looking at the new eCommerce guidance from the Council. Hopefully this is a good benchmark for you. UPDATE: This post has new information added for PCI DSS 3.0/3.1.
  4. Neutral vs. Agnostic. I love that this post came back. Those of you who know me know my personal war against the word “agnostic” as a reference to a solution that is not dependent on any one particular technology or ecosystem. Check this post out to join my side!
  5. How Starbucks is Revolutionizing Mobile (Micro) Payments. This one was pretty popular last year, and it is still making waves in 2014. You know how you see those crazy fools that pass their phone in front of some magical sensor at Starbucks and never seem to pull out their wallet, yet walk away with coffee? That is really part of a huge master plan to reduce the impact that payments has on the organization. Check out the scenarios discussed!

Thanks for stopping by!

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