Categories ArchivesDiversions

Just wait, Millennials… Gen-Z is coming. standard

I was at a panel discussion with a large group of Dallas-based executives last Friday when a panelist mentioned a term that many of us cringe at: Millennials. I’m one of those kiddos that is nearly straddling two generations (Gen-X and Gen-Y/Millennials), and identify with both generations as a technologist. Many of my peers that are in Gen-X are not nearly as technically savvy as those of us on the younger side of the generation, but the technology uptake of generation X is not the discussion. Millennials show up all over the place. If you ignore history, you would assume that Millennials present the GREATEST RISK to America’s survival in a competitive world. Don’t believe me? Take a look at ...

Continue Reading

Affective Forecasting Strikes Again! standard

Oh yes, that’s a real thing even if YOUR browser thinks “affective” is not a word and shames it with a red squiggly. Affective forecasting is the act of predicting an emotional reaction to some hypothetical future event. We use it frequently. Have you ever filled out a survey that asked you how likely you would be to refer a friend to some company? That’s affective forecasting. Affective forecasting has great uses, but it has serious drawbacks. In my research on the Consumer’s Attitudes Toward Breaches, we learned that nearly every survey related to the study of breached merchants was flawed. In fact, when you ask someone how they will react to a hypothetical event, societal norms will kick in ...

Continue Reading

Need help with Social, try an Audit! standard

As I was thinking about a quick topic for this Thursday post, I came across an article about using social media in your business. Virtually every information security vendor leverages social media in some form or fashion. Twitter and blogging appear to be the most popular from my perspective, but are we really taking advantage of all that social has to offer? Keith Quesenberry wrote a fantastic post that discusses how to treat social media like a journalist, and even gives readers a tool for conducting their own social media audit. If I’m still showing up on the radar of a certain PR firm that represents a certain global industry group, this might be one that you put in front of ...

Continue Reading

Will Plastc Succeed where Coin Failed? standard

Facebook has some really interesting ways to position products in front of its users. Not one day after a few of us went on a Coin rant I was presented an advertisement for Plastc, a bigger and better version of Coin that includes an EMV Chip. Early adopters of Coin had mixed results with the card itself with some merchants refusing to accept it, and current users are struggling with the lack of chip support in the device. Here’s why Coin will slowly be phased out in a way to be completely ineffective. Embedded in the magnetic stripe of your payment card is a collection of data that is submitted for payment when you swipe the card. One of the ...

Continue Reading

What AirBnB and HomeAway Need is Loyalty standard

Before we delve into the topic, you may have noticed me being somewhat absent the last few months. There was a reason for that. Now that the quiet period is over, I can write a little bit more. It’s been an interesting ride to see an IPO from this side. Expect lots more excitement to come! Now, that said, I had the opportunity to do the AirBnB thing a couple of times this year. This is a great model for taking advantage of excess housing supply and is turning out to be quite disruptive to the hospitality space. Like Uber and Lyft for taxi-like services, AirBnB is marrying up property owners with extra space with travelers who need a place to stay. My ...

Continue Reading

Still Confusion in the Ranks standard

Just a short one for you guys today. Go take a look at the diss-fest happening in the public eye here between a couple of prominent organizations around policy making for electronic payments. Credit Union National Association talking points for some of the pains around breaches. NACS rebuttal and fact checking. Even the big guys get confused sometimes. It’s a complex world out there. Possibly Related Posts: Brando’s Rules for Success So You Want to Gong-Fu? Updated Tea Journey post Blockchain Fun Did you pre-order a Plastc? You might be able to recover your money!

Continue Reading

CurrentC, Off to a Rough Start standard

Last week we saw a flurry of announcements around CurrentC, a merchant-driven alternative payment scheme that is designed to cut the costs from electronic payment processing. Sure, they didn’t demonstrate a great approach to security with the notification of their breach last week, but no payment information was put at risk. CurrentC is designed to work in a similar manner as Apple Pay (enabled by a smartphone), but it platform independent and works using QR-codes to transact business. Essentially, any merchant with a scanner that can read a QR-code would theoretically be able to accept this form of payment. That brings in grocery stores and big-box retail for sure as most use some kind of scanning technology to assist in ...

Continue Reading

The Role of Evidence-Based Management standard

Evidence-Based Management (EBMgt) is a topic growing in popularity in both the academic and professional worlds for a number of reasons. We’ve never had access to the volume of data that we do today coupled with the processing power available to make sense of it. In addition, we’ve learned that while hunches give us a gut feel we are comfortable with, we like to confirm it with data (which can be challenging when coping with Confirmation Bias). One of the bigger lessons you learn when you continue past a Masters degree is that your opinion doesn’t matter. Everything you write about should be evidence based. Synthesis is great and a critical step in Bloom’s Taxonomy—meaning it is just fine to ...

Continue Reading

There Are No Unicorns standard

Those of you in the DevOps community know exactly who I am talking about when I use the term Unicorn. Amazon, Netflix, and Disney all come to mind. After two days here at the DevOps Enterprise Summit, we shouldn’t be using the term unicorn at all to describe these high-performing IT organizations. If we have to choose  four-legged animal, they are more like a thoroughbred than a unicorn. Here’s why. When trying to strategically position a firm in the marketplace, scholars like to use Resource-Based Theory (sometimes called the Resource-Based View of the Firm), largely popularized in recent literature by Jay Barney. His seminal paper in 1991 is frequently cited when trying to understand why one firm has competitive advantage ...

Continue Reading

Apple Pay is Here, First Notes standard

12:01 hits and I hit my Software Update menu item to see if I can snag me some Apple Pay, and BAM! There it is! 20 minutes later, I am ready to go with iOS 8.1. Here are a few notes for those of you who may be using it as well. Apple Pay is a part of Passbook, and acts like any other Passbook integration. You can open Passbook and add ONE card, but any additional cards must be added under Settings -> Passbook & Apple Pay. For each card that is enrolled, you may be asked to validate your identity. Make sure that your banks have current email addresses and phone numbers for you. They will send you ...

Continue Reading

This is a unique website which will require a more modern browser to work!

Please upgrade today!