Stay Classy, San Diego!

Stay Classy, San Diego!

You forgot a month, yo! Yeah, sorry about that. So what was popular in July and August? It’s summer, but you know it’s been pretty mild over here! I’ve been traveling again as I have a new gig, and I met all of my classmates again as we are aiming to accelerate our programs (right now, I’m two quarters ahead!). It’s the kickoff of fall conference season soon, so I hope to see you guys on the road.

Here are the five most popular posts from the last two months:

  1. How Starbucks is Revolutionizing Mobile (Micro) Payments. Guys, something is going on here. I don’t know if there is just a heavier push to mobile right now or what, but man this one is far and away the winner. You know how you see those crazy fools that pass their phone in front of some magical sensor at Starbucks and never seem to pull out their wallet, yet walk away with coffee? That is really part of a huge master plan to reduce the impact that payments has on the organization. Check out the scenarios discussed!
  2. The Only Customer Service Script You Will Ever Need. OK, maybe it’s a sign that I have hit on a few key points. Four of the five here are bigtime repeat customers. Is customer service is less important now that customers are easiser to come by? Check out this diversion from security that will make you think about how you interact with your customers.
  3. The Definition of Cardholder Data. Yet another powerhouse that is keeping on top of the links. It’s still on people’s minds, probably because they are looking for ways to drop systems out of scope of PCI DSS, or because they are looking at the new eCommerce guidance from the Council. Hopefully this is a good benchmark for you.
  4. Why 2013 is a Pivotal Year for PCI DSS. I’m not fooling folks, and I’m not the only one who agrees. We’ve got a new Board of Advisors at the Council now, so I wonder what they are advising? If they are not focusing on the platform I ran on (and ultimately helped get RSA elected to even though I am not serving in the spot) of simplicity, relevance, and value, then I bet the PCI ecosystem will look very different in the next five years. Take a look here to see why.
  5. Hurry Up and Wait, PCI DSS 3.0. Yes, we are getting a new version this year and yes, I think that we should be concerned with what comes out. Watch for more posts from me in the coming weeks on some thoughts about industry consolidation and migrations to mobile.

Thanks for stopping by!

This post originally appeared on BrandenWilliams.com.

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