Stay Classy, San Diego!

Stay Classy, San Diego!

Why not use that awkward day between a holiday and the weekend to discuss what was popular in June? Summer is here, and boy does it show. No, not the heat, the amount of geopolitical events we had last month (and this one)! The PCI Council seated its new Board of Advisors last month, I wrapped up another quarter of school, and I got to tour some awesome behind the scenes stuff at my home airport.

Here are the five most popular posts from the last month:

  1. The Only Customer Service Script You Will Ever Need. OK, maybe it’s a sign that I have hit on a few key points. Four of the five here are bigtime repeat customers. Is customer service is less important now that customers are easiser to come by? Check out this diversion from security that will make you think about how you interact with your customers.
  2. How Starbucks is Revolutionizing Mobile (Micro) Payments. This post just won’t quit! It switched places with the next post from last month, but it’s still a big deal. You know how you see those crazy fools that pass their phone in front of some magical sensor at Starbucks and never seem to pull out their wallet, yet walk away with coffee? That is really part of a huge master plan to reduce the impact that payments has on the organization. Check out the scenarios discussed!
  3. The Definition of Cardholder Data. Yet another powerhouse that is keeping on top of the links. It’s still on people’s minds, probably because they are looking for ways to drop systems out of scope of PCI DSS, or because they are looking at the new eCommerce guidance from the Council. Hopefully this is a good benchmark for you.
  4. Why 2013 is a Pivotal Year for PCI DSS. I’m not fooling folks, and I’m not the only one who agrees. We’ve got a new Board of Advisors at the Council now, so I wonder what they are advising? If they are not focusing on the platform I ran on (and ultimately helped get RSA elected to even though I am not serving in the spot) of simplicity, relevance, and value, then I bet the PCI ecosystem will look very different in the next five years. Take a look here to see why.
  5. PCI Requirements Review. Here’s a quick review on Patching and IDS. Back in the top five again, so I wonder if this post with the previous has signaled assessment season is well underway for 2013.

Thanks for stopping by!

This post originally appeared on BrandenWilliams.com.