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Ten Things Companies Get Wrong About CIAM standard

Customer Identity and Access Management (CIAM) is a core component of creating your digital user experience. If you are unfamiliar with Customer Identity and Access Management, it is the process by which companies grant access to their digital assets (like websites, mobile apps, and even chatbots) to their customers, as well as controlling what those customers can access. The idea is to ensure the right person or process has access to the right applications and information at the right time while being risk and context aware. In a previous role, I was responsible for a complete CIAM modernization at a large bank. More recently, I modernized an entire IAM system for the premier identity company. In both cases, my guiding ...

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