Stay Classy, San Diego!

Stay Classy, San Diego!

The Orlando community meeting came and went, DerbyCon came and went, and we saw a security vulnerability that rivals Heartbleed . I hope this sets us up for a great discussion in a couple of weeks at the PCI Community Meeting in Orlando!

Here’s what you folks liked the most last month:

  1. The Only Customer Service Script You Will Ever Need. The economy is humming along quite nicely. How do we know? Because people are getting poor customer service and reading posts like this one. Is customer service is less important now that customers are easiser to come by? Check out this diversion from security that will make you think about how you interact with your customers.
  2. Is PCI DSS Effective? This post, inspired by a tweet I happened to read, aims to look at some of the great and not so great things that are happening with PCI DSS. Retail breaches are increasing, and we haven’t even gotten wide adoption of PCI DSS 3.0. What is the future going to be like for PCI DSS? Also, check out my follow-up post where I try to answer the question.
  3. The Definition of Cardholder Data. Yet another powerhouse that is keeping on top of the links. It’s still on people’s minds, probably because they are looking for ways to drop systems out of scope of PCI DSS, or because they are looking at the new eCommerce guidance from the Council. Hopefully this is a good benchmark for you.
  4. Does Apple Pay Signal the Beginning of the End of PCI? As much as the industry hopes for a thousand times yes, the reality is a little bit different. Once you read this post, check out my primer on Apple Pay so you know how you can reduce (and potentially eliminate w/outsourcing) responsibility for PCI DSS.
  5. How Starbucks is Revolutionizing Mobile (Micro) Payments. This one was pretty popular last year, and it is still making waves in 2014. You know how you see those crazy fools that pass their phone in front of some magical sensor at Starbucks and never seem to pull out their wallet, yet walk away with coffee? That is really part of a huge master plan to reduce the impact that payments has on the organization. Check out the scenarios discussed!

Thanks for stopping by!

This post originally appeared on BrandenWilliams.com.

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